PRIVACY POLICY
This Privacy Policy describes how your personal data is collected, used, and shared when you visit or make a purchase from our website.

PERSONAL DATA WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, which websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” are data files placed on your device or computer, often containing an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.

  • “Log files” track actions occurring on the Site and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.

  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

When you make or attempt to make a purchase through the Site, we also collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

When we use the term “Personal Information” in this Privacy Policy, we refer to both Device Information and Order Information.

HOW WE USE YOUR PERSONAL DATA
We use the Order Information we collect generally to fulfill orders placed through the Site (including processing payment information, arranging shipping, and providing invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you;

  • Screen orders for potential risk or fraud; and

  • Provide you with information or advertising relating to our products or services, if aligned with preferences you have shared with us.

We use the Device Information we collect to:

  • Screen for potential risk and fraud (particularly your IP address);

  • Improve and optimize our Site (e.g., by generating analytics about how customers browse and interact with the Site); and

  • Assess the success of our marketing and advertising campaigns.

SHARING YOUR PERSONAL DATA
We share your Personal Data with third parties who assist us in using your Personal Data as described above. Finally, we may also share your Personal Data to comply with applicable laws and regulations, respond to subpoenas, search warrants, or other lawful requests for information, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING
As described above, we use your Personal Data to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we detect a “Do Not Track” signal from your browser.

YOUR RIGHTS
If you are a European resident, you have the right to access, correct, update, or request deletion of your personal data. To exercise this right, please contact us using the information below.

Additionally, if you are a European resident, we note that we process your data to fulfill contracts with you (e.g., if you place an order through the Site) or to pursue our legitimate business interests listed above. Please also note that your data may be transferred outside Europe, including to Canada and the United States.

DATA RETENTION
When you place an order through the Site, we retain your Order Information for our records unless you request its deletion.

CHANGES
We may update this Privacy Policy periodically to reflect changes to our practices, or for operational, legal, or regulatory reasons.

CONTACT US
For more information about our privacy practices, questions, or complaints, please contact us by email at support@kreatoys.com.